Finally OFCOM are poised to put an end to the appalling rip-off that are 0870 telephone numbers. Many companies use these or 0845 numbers, and a few variants thereof, which cost the users more than a conventional call, considerably more if you call from a mobile. Every wondered why you are kept hanging on for an age going through a myriad of options only to be held in a queue? Well, it’s in the companies’ interests because they share the income deriving from the call with BT. So the longer they keep you on hold, the more they earn.
One of the best web sites around is the superb saynoto0870.com which lists alternative landlines to bypass the national-rate premium numbers. This is one site that can save you a lot of money.